Rijksdienst Caribisch Nederland (RCN) will continue its services to citizens in Bonaire and St. Eustatius and will remain accessible by telephone and email. If there is no other option, visitors are helped at the counters, at a minimum distance of 1.5 meters and with additional measures to prevent the possible spread of the virus.
If possible, employees of RCN work from home in accordance with the local advice on Bonaire and St. Eustatius. Only if it is necessary to guarantee critical services, RCN employees will work at their normal location. All changes to the services provided by Rijksdienst on Bonaire and St. Eustatius can be found at https://english.rijksdienstcn.com/covid-19/public-services.
Visits to counters are limited
To protect both citizens and employees, many services are provided by telephone or online instead of at the counters. For example, ZVK asks insured to change their GP, request proof of registration and submit invoices by e-mail as much as possible. Youth Care, Guardianship Council and IND only receive visitors by appointment. The police handles reports by telephone if possible. All changes and contact details can be found at https://english.rijksdienstcn.com/covid-19/public-services.
People that have a cold, sore throat, cough or fever, are requested not to visit any of the offices of Rijksdienst Caribisch Nederland. This also applies to people who have received a quarantine measure from the Public Health Department. Clients are then assisted by email or telephone.