SZV would like to apologize to its customers who were unable to make use of the Walk-in services on Wednesday March 15th. The Walk-in services which caters to customers who need to request or renew their insurance card was halted as of 1:00 pm due to an unexpected increase of customers, exceeding the average amount.
The Walk-in service was established to reduce waiting time and create more flexibility for customers in need of these services. On average 170 persons make use of the Walk-in services each Wednesday. The influx of customers was established in the morning hours. In order to avoid excessive long waiting times for customers and ensure proper processing of requests, it was decided to end the issuance of numbers as of 1:00 pm instead of 3:00 pm.
Persons who would like to request or renew their insurance card are asked to request an appointment online via www.szv.sx or call 5466782. Appointment requests will be confirmed within 2 working days.