Saba Telephone Company (Satel NV) has been providing service to the Island Territory of Saba for the past 35 years. During this time they have expanded and provided various local services such as high-speed internet, land-line services, cellular retail services, and a telecommunications shop.
During this year of Satel has made some changes and upgrades to their business. One much anticipated service is Island-Wide Wireless access (aka Satel WIFI).
During this year of Satel has made some changes and upgrades to their business. One much anticipated service is Island-Wide Wireless access (aka Satel WIFI). This service makes it easy for locals, students, and tourists to get internet from almost anywhere on the island. Satel WIFI was launched in January and has been received very well by the community. Due to popular demand and positive customer response, Satel will also be expanding coverage to even more areas of the Island. Currently, you can purchase WIFI cards at several locations on the Island, some of which are: Satel, MyStore, Unique Store, Scouts, Saba Marine Park, and Saba’s Treasure – with more locations to come after the coverage upgrade. Lastly, before even logging on and using a timecard Satel allows you to surf a few sites for free, such as: Satel, CaribStorm, WindGuru, Weather Channel, CNN, BBC, & Saba Tourism.
Satel has also upgraded their ADSL packages for all customers in January which will provide faster internet speeds overall. This upgrade was done by negotiating better pricing with their bandwidth supplier to pass on this savings to their customers. In addition to upgrading, Satel is now able to provide more packages for business as well as residential DSL.
Recently, Satel has launched their official website (www.satelnv.com) where people can look up their history, services, and news. On the site you can also get technical support and fill out service requests. An online phonebook will be available within a couple of weeks on satelnv.com.
Satel would like to inform their customers that due to the closing of First Caribbean on Saba, they will be able to pay Satel bills at RBTT and Windward Island Bank. Direct debit is also available to automate payments to the phone company through credit cards. Satel now also accepts Maestro payments.
In addition to being a retailer of Telcells services on Saba, Satel is now also a retailer of Chippie/UTS services as of April 2009.
Furthermore, Satel, through their Teleshop, now offers a wide variety of phones, electronics, and computer accessories. Currently, Satel is offering "Customer Appreciation Specials" until May 31st 2009 which offers 20-30% off on selected items in the Teleshop.
Satel will continue to upgrade its services as well as provide additional services to meet their customers’ needs.