Sub-contractor blamed for damaged telecommunication cable in Cole Bay area Sunday

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A sub-contractor working in the Cole Bay area Sunday, damaged a TelEm Group underground cable causing interruptions in voice and data services to business and residential customers.

TelEm Group says contractors were on site and in the field Monday, repairing the damaged cable and will reconnect customers as soon as possible.

Interim Manager, Outside Plant, Mr. Steve Simmons said TelEm Group customers in Orange Grove Road, Wellington Road, and part of Waterfront Road are affected by the damaged cable.

Mr. Simmons has apologized for any inconvenience caused by the interruption in service which was beyond the company’s control. He said technicians and engineers in the field will continue to work until all customers have service resumed by the end of the day Monday.

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