TelEm Group Internet service down Tuesday due to power and server issues

TelEm Group’s internet and international voice services were down Tuesday morning due to a fluctuating power problem and its effect on company servers.

Engineers and technicians quickly diagnosed the problem which occurred during the early hours Tuesday morning. A malfunctioning Uninterrupted Power Supply (UPS) was found to be the cause.
TelEm Group said Servers required to provide for the internet service could not be restored until the power issue was properly isolated and power to these Servers could be made more consistent.
Service was restored at approximately 11:00 am Tuesday.
TelEm Group management has apologized to the company’s internet and international voice users for any inconvenience caused by Tuesday’s interruption in service.