TelEm Group’s Outside Plant (OSP) will be starting a major underground cable repair and renovation program in the St. Peters area throughout the month of November and ending in December. The planned works are scheduled to begin Monday and will also include residential and commercial properties in Retreat Estate.
According to TelEm Group Chief Technical Officer (CTO), Mr. Eldert Louisa, badly damaged and corroded underground cables serving residents in these areas need to be replaced to give customers a better telecommunication experience.
“Over the years these cables have become affected by the elements and need to be changed and upgraded,” continued Mr. Louisa.
He said the works will be carried out over a number of days because of the density of customers in the areas where the works will take place. He said there will be interruptions in service, however technicians and engineers will be scheduling their work hours so that there is the least impact possible to customers and persons living in these areas.
“At the end of these works, customers will experience better and more reliable connections all around,” said Mr. Louisa.
TelEm Group says the period of works is between November 4, 2019 and December 10, 2019 and the following areas will be affected at different times:
In the Retreat area:
Honeydew Rd. Passion fruit Rd. Kiwi Dr. Cantaloupe Rd. Blueberry Dr.
In the St. Peters area:
St. Peters Rd., Soursup Rd., Genip Rd., Tangerine Rd., Lemon Rd., Strawberry Rd., Mango Rd., Banana Rd., Blackberry Rd., Raspberry Rd., Grapefruit Rd., Apricot Rd., Sugar Apple Rd, Lime Rd, Watermelon Rd and part of Marigot Hill Rd.
TelEm Group has meantime apologized to customers and members of the public in the above-named areas for any inconvenience caused by the company’s planned maintenance works .