Last Saturday March 25th, Social & Health Insurances SZV participated in the 9th annual Lion’s Rudy Hoeve Health & Wellness Fair at the Festival Village. SZV attended to many customers and information seekers throughout the day answering questions, displaying new communication tools, service options and providing instructions for forms and applications. SZV would like to congratulate the St. Maarten Lion’s Club on a yet another successful edition of the Health & Wellness Fair.
Two information sessions were hosted by SZV at the fair; Rights & Obligations of ZV insured and Requirements & Procedures for Medical Reimbursements. At the information sessions and throughout the day the majority of customer questions were on the topics of; qualifications to become SZV insured, change of employment, qualifications for dental and eye coverage, distinction between ZV, FZOG and OZR insurances, medical referral process for eye specialist and 60+ medical insurance qualifications. Several specific customer questions were collected and these persons will get a response this week from SZV.
SZV is actively promoting its online tools as they form an easy access point for consistent information exchange. A copy of both presentations that were given at the Health & Wellness Fair is available on the website www.szv.sx. Many answers to general questions of SZV related services can be found on the website; the search bar offers quick access for information seekers. Last month the website was updated with an overview of the medical services covered for ZV insured customers. This overview can be found on the Customer Service page of the website. SZV encourages all to visit the website regularly for updated information and its Facebook page for daily updates and F.A.Q. highlights.