St. Maarten Cable TV reminds its subscribers that effective February 1, 2012, everyone is required to switch to a Motorola digital box to continue receiving service. It is necessary that subscribers visit the primary Business Office at Madame Estate to exchange their analog box in order to continue receiving service.
To provide all customers the opportunity to gradually transition to the digital platform and to accommodate the change to the new digital platform, St. Maarten Cable TV will simulcast the analog channels until May 1, 2012. Thereafter, the Company will cease transmission of the analog channels and the Pioneer converters will no longer receive the signal.
Subscribers in the areas listed below should come in during the periods mentioned to swap their analog cable box for a digital box. Customers must also bring their remote(s), coupon book and a valid ID. Those subscribers that have a shield on the cable box or not able to remove their cable box should call the customer service department at 542-4361 for further instructions.
Area #1: February 1, 2012 to February 13, 2012
* Madame Estate/Fort William
* Sucker Garden, Upper & Lower
Area #2: February 14, 2012 to February 24, 2012
* Philipsburg / Fort William
* Guano Bay / Hope estate
Area #3: February 27, 2012 to March 9, 2012
* Dawn Beach / Oyster Pond / Red Pond
* Defiance / Middle Region
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Area #4: March 1, 2012 to March 13, 2012
* Pelican
* Simpson Bay
Area #5: March 12, 2012 to March 22, 2012
* Belvedere / Rice Hill
* Dutch Quarter / Union Farm
Area #6: March 14, 2012 to March 23, 2012
* Airport Road
* Beacon Hill
Area #7: March 23, 2012 to April 4, 2012
* Illidge Road / Bush Road / Cul De Sac
* Betty’s Estate / Saunders / Mary’s Fancy
Area #8: March 26, 2012 to April 5, 2012
* Cole Bay
* Cay Bay
Area #9: April 5, 2012 to April 17, 2012
* Cay Hill / Belair
* Ebenezer / St. Peters / South Reward / L.B. Scott Road
Area #10: April 10, 2012 to April 20, 2012
* Maho / Pointe Pirouette
* Low Lands
Area #11: April 18, 2012 to April 30, 2012
* Pointe Blanche
Customers are also encouraged to call the office at 542-4361 or contact the office online at of****@sx*********.com to gather all the pertinent information prior to visiting the Business Office. St. Maarten Cable TV’s Customer Service Representatives will gladly provide the requisite information needed to accelerate the process. Information about the swap process will also be included on St. Maarten Cable TV’s website at www.innovativevi.net/sxmcable.