CHIPPIE presents the "Stay True to the Blue" customer appreciation program. This unprecedented program is an initiative developed specifically for CHIPPIE’s post-paid customers who have been loyal UTS-CHIPPIE clients for the past year or longer.
"We felt that it was necessary to recognize this group of customers for their long-standing commitments to CHIPPIE," says Ms. Michanou Arrundell, UTS Service Market Manager. "Our goal is to measure their overall level of satisfaction, as we continue to make essential service upgrades to meet and exceed customer needs, and also provide exclusive offers to show CHIPPIE’s appreciation for their continued business as loyal customers who over the years have remained ‘True to the Blue’, which is the prominent color in CHIPPIE’s core brand."
As part of the "True to the Blue" program, CHIPPIE’s customers are contacted by a telemarketing team, managed by IMBRACE, under leadership of its CEO Ms. Jacqueline Louis. These customers are asked a few minutes of their time and given an opportunity to share their feedback on a customer service survey to measure their level of satisfaction with various aspects of CHIPPIE’s services. In addition, these individuals also qualify for a phone upgrade with renewal, as well as specific incentives depending on their particular phone service package. One of the devices available as an upgrade upon renewal is the brand new Blackberry 9900 smartphone, which was released by CHIPPIE this past week, as well as other new and existing phone models.
The current CHIPPIE "Stay True to the Blue" program is only valid for select post-paid customers with 1 or 2 year contracts from the period of 2008-2011. "As we are continuously working to improve our services, there will be a series of other customer-focused promotions available in the coming months. We encourage our customers to stay tuned and "Stay True" as we have much more in store," states Ivy Lambert, Marketing & Communications Officer of UTS.
CHIPPIE’s post-paid customers are strongly encouraged to participate in the phone calls being made by the "Stay True to the Blue" Team. For further information, please contact the "Stay True to the Blue" Team or Ms. Michanou Arrundell, UTS Service Market Manager at 542-0101 or via e-mail at tr***********@ut*.an