Frontline employees of the St. Maarten Harbour Group of Companies recently participated in the St. Maarten SuperHost Customer Service Training and Certification program.
The workshop concentrated on improving participants’ communication knowledge and skills as professionals, team-building for better quality interpersonal relations and enhancing customer service and satisfaction.
St. Maarten Harbour Group of Companies Managing Director, Mr. Mark Mingo, expressed words of contentment and pride in employees who were certified as SuperHost Ambassadors.
He applauded the company’s HR Manager, Ms. Iris Scot, for taking the initiative in arranging the training. Mr. Mingo stated that he is an advocate of employees participating in training, which enables them to advance in their career. He plans to have more of the staff participate.
St. Maarten SuperHost program coordinator and facilitator, Mrs. Valda Woodley-Hazel and co-facilitator Mr. Renaldo Baker both expressed their gratitude to Mr. Mingo and Ms. Scot for providing them with the opportunity to train their vibrant and accommodating staff.
Mrs. Woodley went on to state that she is extremely proud to have new Ambassadors join the effort to "Bring back the Friendly in the Friendly Island".
St. Maarten SuperHost will continue to attract more businesses and individuals to the program. Persons interested in the program are free to contact the team at vw******@sx**********.com or 587-0477.